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Lead Systems Support Specialist

2 months ago

Nashville, Tennessee, United States Hansen Talent Group Full time
Position Overview

Hansen Talent Group is seeking a Lead Systems Support Specialist to join a prominent enterprise team. This role will initially require full onsite presence, transitioning to a hybrid model after a designated period.

Key Responsibilities:

  • Deliver comprehensive system and production support, ensuring optimal performance of applications, batch processes, and project implementations.
  • Engage in collaborative sessions aimed at troubleshooting and resolving system-related issues.
  • Facilitate the transition of workload tasks as necessary.

Daily Duties:

  • Conduct morning system checks to confirm operational status by the designated time. Analyze, document, and address security vulnerabilities.
  • Investigate production challenges related to company-owned applications, and execute various tasks to enhance the production environment.

Essential Skills and Qualifications:

  • In-depth understanding of data storage methodologies, database principles, and programming practices.
  • Solid grasp of the requirements for sustaining production systems and the implications of program modifications.
  • Proficient in applying structured methodologies in the development of new programs.
  • Strong familiarity with development, quality assurance, and integration processes.
  • Excellent communication and interpersonal abilities, capable of thriving under pressure and collaborating effectively within a team.
  • Meticulous attention to detail.
  • Experience with Active Directory.

Preferred Tools and Technologies:

  • Microsoft Server
  • Production Support Systems
  • Active Directory Management
  • SQL Proficiency
  • Powershell Scripting