Systems Support Specialist

6 days ago


Nashville, Tennessee, United States Tennessee Housing Development Agency Full time
Job Summary:

We are seeking a highly skilled Systems Support Specialist to join our team at the Tennessee Housing Development Agency. As a key member of our IT department, you will be responsible for providing technical support and assistance to our staff and customers.

Responsibilities:

* Provide technical support and assistance to staff and customers via phone, email, and in-person.
* Troubleshoot and resolve technical issues with computer systems, software, and hardware.
* Install, configure, and maintain computer systems, software, and hardware.
* Develop and implement technical solutions to improve the efficiency and effectiveness of our IT systems.
* Collaborate with other IT staff to ensure seamless integration of technical systems and services.
* Stay up-to-date with the latest technology trends and advancements in the field.

Requirements:

* Three years of experience in a technical support role.
* A+ certification or equivalent experience.
* Excellent communication and problem-solving skills.
* Ability to work in a fast-paced environment and prioritize multiple tasks.
* Strong analytical and technical skills.
* Ability to work effectively in a team environment.

Benefits:

* Competitive salary and benefits package.
* Opportunities for professional growth and development.
* Collaborative and dynamic work environment.
* Recognition and rewards for outstanding performance.

If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.
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