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Retail Operations Supervisor

2 months ago

Aspen, Colorado, United States Aviator Nation Full time
Join Our Team as a Retail Operations Supervisor

Overview

The Retail Operations Supervisor plays a pivotal role in supporting the Store Manager to achieve organizational objectives. This individual excels in dynamic environments, utilizing creative problem-solving abilities and a focus on priorities to enhance operational effectiveness and successful role execution.

Job Summary

The Retail Operations Supervisor is tasked with assisting the Store Manager in the daily management of store activities, which includes overseeing staff, engaging with customers, and implementing directives from upper management. This role is essential in driving performance by motivating and inspiring team members to optimize store profitability and operational efficiency.

Key Responsibilities
  • Support the Store Manager in surpassing established sales targets and performance metrics.
  • Ensure adherence to the company's visual merchandising standards.
  • Organize product displays and merchandise layouts to enhance sales opportunities.
  • Train team members on effective sales techniques, product knowledge, and customer service excellence.
  • Maintain accurate inventory controls and assist with inventory assessments as directed by management.
  • Ensure compliance with safety and security protocols within the store.
  • Assist the Store Manager in supervising staff in accordance with the Company's Employee Handbook and store procedures.
  • Provide constructive feedback to team members to promote accountability.
  • Ensure all operational processes are executed effectively.
  • Communicate with the Store Manager regarding employee performance and store operations, offering insights and solutions.
  • Assist in organizing store events and promotional sales.
  • Act as a support to the Store Manager when necessary.
  • Contribute to office hours and undertake additional tasks as assigned by the Store Manager.
  • Support omni-channel sales and fulfillment initiatives.
Skills, Abilities & Requirements
  • Adhere to the agreed-upon work schedule.
  • Availability to work retail hours, including weekends and holidays.
  • Exceptional verbal communication abilities.
  • Strong leadership and interpersonal skills for effective teamwork.
  • High attention to detail and excellent organizational capabilities.
  • Professional appearance and adherence to the store's dress code.
  • Maintain a positive demeanor, high energy, and a focus on customer satisfaction.
  • Analytical skills to interpret reports and sales data.
  • Proficient in operating office equipment, including computers and printers.
Physical Requirements & Working Conditions

The physical demands outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
  • Ability to kneel, bend, stoop, crouch, reach, climb, walk, and stand for extended periods.
  • Capability to lift and move equipment and supplies weighing up to 30 pounds.
  • Vision abilities include close, distance, color peripheral, and depth perception.
  • Moderate noise levels in the work environment.
Benefits
  • Health benefits for eligible employees.
  • Seasonal ski pass, bus pass, or parking pass.
  • Employee discount.
A reasonable pay range expected for this position is $19- $25/hr.

This job description is not exhaustive, and you may be required to carry out other duties as requested.

EEO Statement

Aviator Nation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.