Valet Operations Supervisor
1 week ago
Job Summary:
We are seeking a skilled Valet Operations Supervisor to join our team at SP Plus Corporation. As a key member of our parking operations team, you will be responsible for ensuring the smooth day-to-day management of our valet operations, adhering to contractual guidelines, company policies, and procedures.
Key Responsibilities:
- Greet guests courteously and ensure timely service.
- Assist customers in and out of their vehicles.
- Drive, park, and retrieve customer vehicles in a safe and professional manner.
- Assist with hiring, training, and coaching an excellent valet team.
- Create a staffing schedule according to anticipated daily vehicle volume.
- Maintain full compliance to standard operating procedures, ensuring the safety and security of vehicles and keys at all times.
- Prepare and process daily paperwork according to audit compliance standards.
- Ensure drive lanes and crosswalks are clean of debris, water, oil spills, etc.
- Create and implement a successful staging plan, utilizing all aspects of the location's layout to ensure maximum parking capacity.
- Quickly distinguish vehicle make and models, having a general knowledge of vehicle operations.
- Substitute for any position, if necessary.
Requirements:
- Minimal high school diploma or equivalent and a minimal 6 month related experience or training.
- Valid state-issued driver's license with a current address and an acceptable driving record.
- Ability to drive a vehicle with a manual transmission (stick shift) may be required depending on the location.
- Excellent oral and written communication skills.
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