Valet Operations Supervisor

1 week ago


Aspen, Colorado, United States SP Plus Corporation Full time

Job Summary:

We are seeking a skilled Valet Operations Supervisor to join our team at SP Plus Corporation. As a key member of our parking operations team, you will be responsible for ensuring the smooth day-to-day management of our valet operations, adhering to contractual guidelines, company policies, and procedures.

Key Responsibilities:

  • Greet guests courteously and ensure timely service.
  • Assist customers in and out of their vehicles.
  • Drive, park, and retrieve customer vehicles in a safe and professional manner.
  • Assist with hiring, training, and coaching an excellent valet team.
  • Create a staffing schedule according to anticipated daily vehicle volume.
  • Maintain full compliance to standard operating procedures, ensuring the safety and security of vehicles and keys at all times.
  • Prepare and process daily paperwork according to audit compliance standards.
  • Ensure drive lanes and crosswalks are clean of debris, water, oil spills, etc.
  • Create and implement a successful staging plan, utilizing all aspects of the location's layout to ensure maximum parking capacity.
  • Quickly distinguish vehicle make and models, having a general knowledge of vehicle operations.
  • Substitute for any position, if necessary.

Requirements:

  • Minimal high school diploma or equivalent and a minimal 6 month related experience or training.
  • Valid state-issued driver's license with a current address and an acceptable driving record.
  • Ability to drive a vehicle with a manual transmission (stick shift) may be required depending on the location.
  • Excellent oral and written communication skills.


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