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Clinical Outreach Manager

1 month ago

Bodega Bay, California, United States Charlie Health Full time
About the Role

At Charlie Health, we're on a mission to connect the world to life-saving mental health treatment. As a Clinical Outreach Manager, you'll be a key part of our team, building relationships with clinical partners in your local community and providing much-needed resources to those struggling with their mental health.

You'll be a champion of Charlie Health, ensuring that every possible patient, parent, and provider can access our programs. This role requires a strong interpersonal and relationship-building style, with a natural ability to energize, advise, and persuade senior corporate personnel.

Responsibilities:

  • Develop and operationalize GTM strategy for efficient new market penetration
  • Create, build, and manage relationships with referral sources across priority markets
  • Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
  • Design strategies to better support and engage referral partners across different channels
  • Deepen Charlie Health's penetration across existing partnerships
  • Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
  • Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
  • Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements:

  • Must be based in San Francisco, CA
  • Must be fluent in English
  • You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
  • Experience working with or selling to healthcare organizations a plus
  • Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners
  • Ability to energize, advise & persuade senior corporate personnel
  • Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
  • Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
  • Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits:

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

Additional Information

The total target cash compensation for this role will be between $75,000 and $114,000 per year at the commencement of employment. However, pay will be determined on an individualized basis and will be impacted by location and number of years of experience. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.