Human Resources Specialist

5 days ago


Greenville, North Carolina, United States East Carolina University Full time
Job Summary

The Department for People Operations, Success, and Opportunity at East Carolina University is seeking a Human Resources Specialist to join our team. This role will serve as the first point of contact for the Benefits Unit and will respond to questions or triage all inquiries to ensure they are routed to the appropriate Benefits Staff member.

Key Responsibilities
  • Monitor and process all U-Store (eCommerce) Benefits payments
  • Manage the Optional Retirement Plan Database through the UNC System Office
  • Serve as contact for all retirement vendors, including processing rollover/withdrawal paperwork
  • Assist with managing the Benefits website, processing State Health Plan and NC Flex discrepancies, establishing new deductions in Banner, and providing backup coverage for the Leave and Retirement Teams
Requirements
  • Bachelor's degree or equivalent combination of training and experience
  • Proficiency with Microsoft Word, Excel, Outlook, the Banner Payroll System, and Kronos Time Keeping System
  • Strong background in data analysis and excellent written and oral communication skills
About the Department

The Department for People Operations, Success, and Opportunity consolidates three previously independent units responsible for administering personnel-related processes and programs into one new unit to reimagine and redesign the university's people services and strategies. Central to ECU's strategic priority for workforce success and building a culture of care, belonging, and opportunity for all campus constituencies, the new Department provides leadership to the university's innovative and dynamic efforts to recruit, retain, develop, and support a diverse and thriving workforce and foster an equal opportunity learning and working environment.



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