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Room Service Attendant

2 months ago

New Orleans, Louisiana, United States Kimpton Hotels & Restaurants Full time
Position Overview

Our Mission

At Kimpton Hotels & Restaurants, we believe in the power of genuine connections to enhance the lives of our team members and guests alike. Our founder, Bill Kimpton, challenged the conventional norms of hospitality, fostering an environment where heartfelt interactions thrive. This commitment to creating meaningful experiences remains at the core of our mission today.

What Sets Us Apart

Since our inception in 1981, our entrepreneurial spirit has cultivated a vibrant culture that celebrates individuality and creativity. We embrace diverse backgrounds and unique talents, recognizing that when team members can express their true selves, they excel in their roles. Our work environment is characterized by its quirky and empowering nature, ensuring that both guests and staff feel the positive energy that permeates our spaces.

Your Role

As a Room Service Attendant, you will play a crucial role in delivering exceptional service to our guests. Your responsibilities will include:
  • Demonstrating comprehensive knowledge of our menu offerings and beverage selections.
  • Ensuring timely and professional delivery of food and beverages to guest rooms.
  • Creating memorable experiences by building rapport with guests and anticipating their needs.
  • Preparing and organizing dining setups according to guest preferences.
  • Monitoring meal delivery times and communicating with guests regarding any delays.
  • Maintaining cleanliness and organization of service stations.
  • Adapting to various responsibilities as needed within the team.
Qualifications
  • Preferred experience of at least one year in a similar role.
  • Strong written communication and presentation skills.
  • Able to manage multiple tasks in a fast-paced environment.
  • Willingness to learn and share knowledge about menu items and dietary considerations.
  • Proficient in using point-of-sale systems.
  • Self-motivated and adaptable, with a proactive approach to tasks.
  • Availability to work flexible hours, including mornings, evenings, weekends, and holidays.
  • Food Handler and Alcohol Awareness Certifications (as applicable).
We are dedicated to fostering a culture that reflects the diversity of our guests and team members. We encourage everyone to embrace and celebrate differences in personality, lifestyle, and experience. Our commitment to inclusivity extends to all individuals, regardless of race, ethnicity, age, religion, physical ability, sexual orientation, or gender identity.

Be Authentic. Lead with Purpose. Make a Difference.