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Managed IT Support Specialist
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Managed IT Support Specialist
2 months ago
We are seeking a skilled Managed IT Support Specialist to join our team at Xerox. As a key member of our technical support team, you will be responsible for providing exceptional support to our customers.
Key Responsibilities- Provide technical support to customers via phone, email, and remote desktop
- Troubleshoot and resolve technical issues in a timely and efficient manner
- Collaborate with internal teams to resolve complex technical issues
- Stay up-to-date with the latest technology trends and advancements
- Bachelor's degree in Computer Science or related field
- Minimum 2 years of experience in technical support
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment