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Managed IT Support Specialist

2 months ago


Rock Island, Illinois, United States Xerox Full time
Job Summary

We are seeking a skilled Managed IT Support Specialist to join our team at Xerox. As a key member of our technical support team, you will be responsible for providing exceptional support to our customers.

Key Responsibilities
  • Provide technical support to customers via phone, email, and remote desktop
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to resolve complex technical issues
  • Stay up-to-date with the latest technology trends and advancements
Requirements
  • Bachelor's degree in Computer Science or related field
  • Minimum 2 years of experience in technical support
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment