Managed IT Support Specialist

11 hours ago


Rock Island, Illinois, United States Xerox Full time
Job Title: Managed IT Support Specialist

We are seeking a highly skilled Managed IT Support Specialist to join our team at Xerox.

About the Role:

  • Provide technical support and assistance to employees and customers via phone, email, and in-person.
  • Troubleshoot and resolve technical issues related to hardware, software, and network connectivity.
  • Collaborate with internal teams to resolve complex technical issues.
  • Develop and maintain technical documentation and knowledge base articles.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 2+ years of experience in technical support or a related field.
  • Strong knowledge of IT systems, software, and hardware.
  • Excellent communication and problem-solving skills.

What We Offer:

  • Competitive salary range: $32,160 - $64,320 per year.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • Generous paid time off and holidays.
  • Opportunities for professional growth and development.

How to Apply:

Please submit your resume and cover letter to [insert contact information].



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