Managed IT Support Specialist
11 hours ago
We are seeking a highly skilled Managed IT Support Specialist to join our team at Xerox.
About the Role:
- Provide technical support and assistance to employees and customers via phone, email, and in-person.
- Troubleshoot and resolve technical issues related to hardware, software, and network connectivity.
- Collaborate with internal teams to resolve complex technical issues.
- Develop and maintain technical documentation and knowledge base articles.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 2+ years of experience in technical support or a related field.
- Strong knowledge of IT systems, software, and hardware.
- Excellent communication and problem-solving skills.
What We Offer:
- Competitive salary range: $32,160 - $64,320 per year.
- Comprehensive benefits package, including medical, dental, and vision insurance.
- Generous paid time off and holidays.
- Opportunities for professional growth and development.
How to Apply:
Please submit your resume and cover letter to [insert contact information].
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