Office Support Specialist

4 days ago


Rock Island, Illinois, United States UnityPoint Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Office Support Specialist to join our team at UnityPoint Health. In this role, you will provide administrative support to our clinical staff, ensuring seamless day-to-day operations.

Key Responsibilities:

  • Answer and direct phone calls to the appropriate staff.
  • Greet clients and visitors, directing them to the correct staff or location.
  • Assist clinical staff with clerical tasks, including data entry and supply management.
  • Order and maintain office and clinical supplies.
  • Enter insurance and financial data into our electronic medical record system.
  • Collect copays and self-pay balances, issuing receipts as needed.
  • Schedule follow-up appointments for active clients.

Requirements:

  • High school diploma or equivalent.
  • Experience in admitting, registration, and/or insurance verification, or other office settings in a hospital, preferred.

Why UnityPoint Health?

  • Commitment to our team members, recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare.
  • Culture guided by uncompromising values and a commitment to doing what's right for our patients.
  • Competitive Total Rewards program, including benefits and development opportunities.
  • Diversity, Equity, and Inclusion commitment, ensuring every voice is heard.


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