Patient Safety Consultant

3 weeks ago


Richmond, California, United States VCU Health Full time

About the Role:

The Patient Safety Consultant will serve as a thought partner with VCUHS executive, physician, nursing, and ancillary leaders in strategic planning and implementation of data-driven initiatives to achieve clinical excellence at the system, clinical service, and care site level.

This role may serve as a coach, facilitator, or advisor as appropriate for the needs of the organization. The Safety & Quality Consultant II will serve as a subject matter expert in established performance improvement techniques and strategies.

Key Responsibilities:

  • Accelerate the successful management of change to ensure improvements are spread and a sustainability plan is implemented.
  • Manage improvement projects and multi-disciplinary teams through all phases, from inception to implementation and spread.
  • Provide formal and just-in-time education on safety & quality improvement methodologies to increase organizational improvement capability.
  • Implement processes for engagement and teamwork, create learning opportunities to advance the organization, communicate effectively in multiple venues via multiple routes, and ensure appropriate use of data to drive change and improvement.
  • Utilize performance and process improvement tools, implement change management methodology, employ project management tactics, and leverage data analytics to help guide decision-making and inform improvement initiatives.
  • Design and implement data structure and plans to support initiatives, integrate data from multiple sources into initiatives, use statistical and data visualization methods, and cultivate a safe healthcare environment by promoting safe practices, nurturing a just culture, and improving processes that detect, mitigate, or prevent harm.
  • Facilitate root cause analyses and FMEAs, apply high-reliability principles to improvement initiatives, ensure focus remains on process-driven solutions rather than people-driven ones, and promote psychological safety through transparency of data and information.
  • Evaluate and improve healthcare processes and care transitions to advance the safe, equitable, efficient, effective, and timely care of our diverse patient population.
  • Integrate population health management strategies into initiatives, apply a holistic approach to improvement, collaborate to improve care processes and transitions, and maintain & update knowledge base.
  • Update professional knowledge applicable to the role by participating in education opportunities such as reading professional publications and networking locally and regionally.
  • Complete required continuing education to maintain certification (as applicable).
  • Ensure responsibility and visible commitment of diversity equity and inclusion strategy, programs, and initiatives through collaboration and implementation of initiatives across the health system.
  • Perform other duties as assigned and/or participating in special projects in order to support the mission of VCUHS and the HR Business Advisory team.

Requirements:

  • Bachelor's Degree in Nursing, Healthcare Administration, Business Administration, or related clinical or academic field.
  • Minimum of three (3) years of work experience in the healthcare environment which may include hospital or clinic setting with specific experience in clinical processes, safety & quality improvement processes and tools, facilitating and/or leading interdisciplinary groups, leadership (formal or informal) in a healthcare organization, collecting, organizing, and analyzing data, developing and making presentations, and previous experience using a personal computer and software application to include the Internet, e-mail, Microsoft Office (Word, Excel, etc.), MS Project, Visio.
  • Cultural Responsiveness, demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.


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