Medical Support Assistant

2 days ago


Richmond, California, United States Ansible Government Solutions Full time

Job Summary

We are seeking a Medical Support Assistant to join our team at Ansible Government Solutions, LLC. The successful candidate will provide administrative support to our medical staff, ensuring the smooth operation of our clinics and patient scheduling systems.

Key Responsibilities

  • Schedule, cancel, and re-schedule patient appointments and/or consults
  • Enter no-show information and prepare for clinic visits
  • Monitor appointments and consults
  • Provide general reception support in the Release of Information (ROI) offices
  • Scan insurance cards and complete all insurance buffer (ICB) encounters
  • Scan records and documents into an Electronic Medical Record (EMR)
  • Make outgoing and receive incoming phone calls
  • Review requests for reimbursement of travel costs and reconcile claims/vouchers
  • Review ambulance claims for eligibility and payment
  • Assist in arranging transportation for eligible patients

Requirements

  • Ability to speak clearly, hear and write English
  • Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.
  • Heavy phone and computer usage, often simultaneously
  • Familiarity with medical terminology, hospital terminology and/or clinics
  • Technically proficient in the skills necessary to fulfill the government's requirements
  • Ability to pass a required level of security clearance (NACI-level background check)

Working Conditions

  • Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
  • Lift up to 50 lbs from floor to waist
  • Lift up to 20 lbs
  • Carry up to 40 lbs a reasonable distance
  • Push/pull with 30 lbs of force

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


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