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Patient Services Representative

2 months ago

Ithaca, New York, United States Cayuga Health System Full time
Job Summary

Cayuga Health System is seeking a highly organized and detail-oriented Patient Services Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.

Key Responsibilities
  • Manage patient intake, including greeting and checking in patients, verifying and updating patient demographics
  • Assist patients with filling out consent forms and other necessary paperwork
  • Process cash and credit card payments for medical services rendered
  • Initiate calls, pages, and triage phone calls to ensure timely and effective communication
  • Assist with admissions, discharges, transfers, and other customer service or clerical duties
Requirements
  • High school diploma or equivalent
  • Professional manner and appearance
  • Strong interpersonal and communication skills
  • Meticulous attention to detail
  • Ability to work independently
Preferred Qualifications
  • Proficient in Microsoft Office Suite (Word, Outlook)
  • Knowledge of medical terms and practices preferred
Work Environment

This is a per diem evening/night flex position, requiring 80% standing and 20% sitting.

Equal Employment Opportunity

Cayuga Health System is an equal employment opportunity employer, committed to treating all patients, providers, staff, and volunteers equitably and with dignity.