Field Support Engineer

3 days ago


Wilmington, Massachusetts, United States Georgia IT Inc Full time
About the Job

Georgia IT Inc is seeking an experienced Field Support Engineer to join our team. In this role, you will provide on-site technical support to our customers in the Wilmington, MA area, ensuring their systems and equipment are functioning optimally.

Key Responsibilities:
  • Deliver on-site technical support, including installation, maintenance, and repair of complex systems and equipment.
  • Collaborate with customers to understand their technical needs and develop solutions to meet those needs.
  • Document and report technical issues and resolutions, providing feedback to improve processes and procedures.

We require a highly skilled and detail-oriented individual with a strong background in field support engineering. Your expertise in working with customer technology and support requirements, process and/or system design concepts, and programming languages, operating systems, and software will be invaluable to our team. The estimated salary for this position is $75-$100 per hour, dependent on your level of experience.



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