Customer Support Engineer

3 days ago


Wilmington, Massachusetts, United States Jobot Full time
About the Job

We are looking for a highly skilled Customer Support Engineer to join our team in North America.

Key Responsibilities:

  • Assemble machines based on technical knowledge and documentation.
  • Collaborate with engineering to troubleshoot and modify machine designs.
  • Document all work processes and results.
  • Travel to customer sites to commission machines and provide training.
  • Provide remote technical support to customers experiencing issues.
  • Respond to emergency service calls (5%) to resolve customer problems promptly.

Requirements:

  • MUST HAVE EXPERIENCE WITH PLCs.
  • Fluency in Spanish is a significant advantage.

Salary: $30-$40 per hour.



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