Operations Manager in Hospitality

3 weeks ago


Bozeman, Montana, United States Team Outsider Full time
Be Part of Our Growth Story
Campground Operations Coach
We are looking for a seasoned Campground Operations Coach to help drive the success of our campgrounds and car care centers across the country. As a key member of our operations team, you will be responsible for managing campground operations, providing direct support to General Managers, and driving growth and promotion of each campground's service offerings.

About Team Outsider's Mission
Our mission is to deliver extraordinary hospitality to our guests and create a welcoming environment for our team members. We believe that by putting our team first, making them say 'wow', expressing gratitude, getting better every day, being steadfastly resourceful, and giving back, we can achieve greatness in everything we do.

Responsibilities
* Manage campground operations, including ensuring that all amenities are fully operational and that the highest level of camper satisfaction is maintained.
* Provide direct support to General Managers, including resolving issues and roadblocks, and providing feedback on ways to improve processes.
* Drive growth and promotion of each campground's service offerings, including maximizing camper-nights, registration revenue, store sales, and ancillary revenue while managing expenses.

Requirements
* 5+ years of experience in hospitality, project management, or business operations.
* Effective problem-solving skills and ability to troubleshoot technical issues related to systems and processes.
* Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
* Excellent communication and interpersonal skills, with the ability to work effectively with General Managers, team members, and other stakeholders.
* Ability to travel up to 30% of the time, as needed.

Salary Range
$70,000 - $90,000 per year, depending on experience.

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