Hospitality Coach for RV Resorts
5 days ago
Team Outsider is a rapidly growing company that delivers extraordinary hospitality to its guests at RV resorts nationwide. We are seeking a highly skilled Hospitality Coach for RV Resorts to join our team.
Salary: $75,000 - $100,000 per year (depending on experience)
In this role, you will be responsible for managing campground operations, providing direct support to General Managers, and training on-site teams. You will also be expected to maximize camper-nights, registration revenue, store sales, and ancillary revenue while managing expenses.
Responsibilities:
- Manage campground operations to ensure high levels of customer satisfaction
- Develop and implement strategies to drive growth and promotion of each campground's service offerings
- Train General Managers, Leads, and on-site teams on best practices and procedures
- Analyze General Manager performance and provide regular feedback
Qualifications:
- A passion for and understanding of Team Outsider's mission and values
- 5+ years of hospitality, project management, or business operations experience
- Effective problem-solving and communication skills
- Ability to prioritize and manage multiple tasks simultaneously
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