Operations Manager

3 days ago


Bozeman, Montana, United States Allstate Insurance Agency - Evan Hill Full time
Lead a High-Performing Team

As an Office Manager at Allstate Insurance Agency - Evan Hill, you will lead a team of experienced insurance professionals who share your passion for delivering exceptional customer service and building strong relationships with clients. Your primary focus will be on developing and executing plans to drive business growth, enhance customer satisfaction, and optimize operational efficiency.

Key Responsibilities
  • Bulk and manage sales growth through effective marketing programs, customer relations, and lead acquisition
  • Create, implement, and enforce office policies, standards, and procedures to ensure smooth operation and profitability
  • SUPERVISE personnel, create schedules, manage daily operations, and hold staff accountable for performance goals
  • Assist in customer claims processing and resolution
Requirements
  • Excellent verbal and written communication/interpersonal skills
  • Ability to effectively lead and coach a team; management experience is a plus
  • Highly capable of managing all business operations
  • Straight-forward communicator, dependable and strong leadership skills
  • Must have some working knowledge of insurance and/or financial services experience
  • Strong organizational skills, attention to detail, and ability to multi-task
  • Passionate about relationship building, genuinely caring, and driven to fulfill customer needs
  • Bilingual skills are a plus
  • Must be willing to obtain insurance licenses; already possessing a license is a plus
Salary and Benefits

The salary range for this position is $80,000 - $110,000 per year, depending on experience. We offer a comprehensive benefits package, including health insurance, 401(k), bonus based on performance, paid time off, and opportunities for career advancement.



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