Agency Operations Manager

3 days ago


Bozeman, Montana, United States Allstate Insurance Agency - Evan Hill Full time
Agency Operations Manager

The Allstate Insurance Agency - Evan Hill is seeking a highly organized and detail-oriented Agency Operations Manager to join our team. As a key member of our leadership team, you will be responsible for overseeing daily operations, managing staff, and ensuring excellent customer service.

About the Role

The ideal candidate will have experience in office management, customer service, and team supervision. You will be expected to create and implement systems to improve efficiency, reduce costs, and enhance the overall customer experience.

A competitive salary is available, estimated to be around $55,000 - $75,000 per year, depending on experience. Additionally, you can expect a range of benefits, including health insurance, paid time off, and opportunities for professional development.

Key Responsibilities
  • Oversee daily operations, including staff management, customer service, and administrative tasks
  • Create and implement systems to improve efficiency and reduce costs
  • Develop and maintain relationships with customers, agents, and other stakeholders
  • Monitor and analyze KPIs to inform business decisions
Requirements
  • 2+ years of experience in office management, customer service, or team supervision
  • Proven track record of improving efficiency and reducing costs
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to change

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