Service Operations Manager
1 week ago
Job Overview
The Service Operations Manager is a crucial role at Marriott Hotels, responsible for ensuring exceptional customer service and seamless operational execution. The ideal candidate will possess excellent leadership skills, a deep understanding of hospitality operations, and a passion for delivering outstanding results.
Key Responsibilities
- Develop and implement strategies to drive guest satisfaction and loyalty
- Liaise with cross-functional teams to ensure smooth operational execution
- Maintain high standards of cleanliness and organization in all areas
- Conduct regular inspections to identify areas for improvement
- Collaborate with staff to provide exceptional customer service
Requirements
- Bachelor's degree in Hospitality or related field
- Minimum 2 years of experience in hotel management or a related role
- Excellent leadership and communication skills
- Ability to work effectively in a fast-paced environment
Benefits
- An estimated salary range of $109,000 - $139,000 annually
- A comprehensive benefits package, including health insurance, 401(k), and paid time off
- Ongoing training and development opportunities
- The opportunity to work with a global leader in the hospitality industry
About Marriott Hotels
Marriott Hotels is part of Marriott International's luxury portfolio, offering over 100 beautiful properties worldwide. We prioritize our associates' well-being and offer a supportive work environment that fosters growth and development. Our hotels aim to elevate the art of hospitality, providing thoughtful, heartfelt, and forward-thinking service to our guests.
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