Portfolio Operations Specialist

3 weeks ago


Brooklyn, New York, United States PBS Facility Service Full time

PBS Facility Service is a leading provider of facility services, seeking a highly skilled Portfolio Operations Specialist to enhance operational efficiency across our diverse portfolio.

The ideal candidate will have proven experience in operations management, preferably within facility services or a related industry, and possess a flexible schedule to accommodate 24/7 portfolio oversight.

This role requires a dynamic individual dedicated to optimizing staffing, scheduling, and client service quality. The successful candidate will work both in the office and in the field to support smooth daily operations and implement strategic improvements.

Key Responsibilities:

  • Manage schedules in the office, coordinating contingent staff to minimize overtime and reduce payroll discrepancies
  • Field Engagement and Training: Spend three days per week in the field, meeting with clients and employees to assess strengths and weaknesses and identify improvement areas
  • Cross-Training: Provide on-site training to ensure staff are equipped with necessary skills, resources, and tools to perform effectively
  • Policy Development and Implementation: Collaborate with the Director of Security and Concierge to develop, refine, and implement policies and procedures that align with industry best practices and client requirements

Requirements:

  • Proven experience in operations management, preferably within facility services or a related industry
  • Flexible schedule to accommodate 24/7 portfolio oversight and ability to work both in-office and in the field

We offer a competitive salary of $65,000 - $80,000 per year, depending on experience, as well as opportunities for professional growth and development.



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