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Network Infrastructure Specialist
2 months ago
The Network Infrastructure Specialist contributes to the delivery of reliable network infrastructure and supporting services across the Middlebury College campuses.
Key Responsibilities- Network Infrastructure Development: Build, deploy, and maintain network switches, wireless access points, battery backups, and additional network hardware as required.
- Infrastructure Asset Lifecycle Management: Supports infrastructure asset lifecycle management, from receiving, to configuration, testing, staging, deployment, operation, and decommissioning and disposal of equipment.
- Troubleshooting and Support: Diagnose and troubleshoot complex technology issues involving network services, serving as an escalation point for team and community members troubleshooting infrastructure issues.
- Network Monitoring and Maintenance: Proactively monitor network and data center infrastructure, systems, and services to maximize performance and minimize downtime.
- Software Updates and Security: Apply software updates and security patches to network infrastructure.
- Inventory and Documentation: Inventory infrastructure assets and document network infrastructure solutions.
- Collaboration and Communication: Collaborate with ITS colleagues and consult with clients across the community about technology challenges and opportunities.
- On-Call Rotation: Participate in the ITS Infrastructure Services On-Call rotation; flexible hours are required to accommodate maintenance windows and/or address unplanned outages.
- Technical Expertise: Experience with wired and wireless technologies and a strong aptitude for technology.
- Networking Fundamentals: Familiarity with core networking concepts and protocols, including Ethernet, Wi-Fi, TCP/IP, DNS, and DHCP.
- Network Building Blocks: Familiarity with fundamental network building blocks including switches, routers, firewalls, etc.
- Operating Systems: Familiarity with Windows, MacOS, Linux, or other commonly networked devices.
- Internet Fundamentals: Familiarity with Internet fundamentals, including ISPs, web servers, email servers, etc.
- Preferred Qualifications: Experience with Palo Alto Networks, Juniper, Arista, and Mellanox network hardware.
- Programming and Scripting: Preferred: experience with programming and scripting languages, including interacting with application programming interfaces for various services.
- Physical Demands and Working Conditions: Occasional data center related activities such as racking switches, routers, firewalls, servers, etc., as well as accessing network closets. Shipping and receiving computers, servers, network hardware, etc.
- Competitive Compensation: As an employee of Middlebury College, you will enjoy being part of a vibrant supportive community. Middlebury Colleges offers its employees excellent compensation and competitive health, dental, life, disability, generous retirement matching, and vision benefits.
- Time-Off Program: Middlebury offers a generous time-away program - up to 34 days per year during the first two years of service, increasing as the term of service lengthens.
- Education Assistance: Middlebury employees are eligible for robust educational assistance programs as well as free or reduced rates for cultural events and use of sporting facilities.
- MiddCard Privileges: Access to athletic facilities, discounts at the College store, library privileges, and discounts at cultural and sporting events.
- Partner Inclusion Program: Comprehensive support services to the spouses and partners of Middlebury employees.
