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Sales Associate for Industrial Supplies
2 months ago
Tacoma Screw Products is a leading distributor of industrial supplies, fasteners, and tools, serving a diverse clientele including contractors, businesses of all sizes, and individual retail customers.
Position Summary:
We are looking for dedicated sales professionals who excel in customer service and are passionate about providing high-quality products at competitive prices. Our ideal candidates take pride in their appearance, store environment, and product expertise. Customer satisfaction is our top priority, and we value our team members highly.
Key Responsibilities:
- Assist customers in selecting and purchasing a wide range of fasteners, industrial hardware, tools, and maintenance supplies.
- Respond to customer inquiries via walk-in and phone, providing product knowledge and pricing information.
- Manage special orders and follow up with customers to ensure satisfaction.
- Identify customer needs by clarifying requirements and specifications.
- Retrieve products from the stockroom and finalize transactions efficiently.
- Build and maintain positive relationships with both new and existing customers.
- Contribute to store cleanliness and uphold product presentation standards.
Qualifications:
- High School Diploma or GED required.
- A minimum of 1 year of retail experience, preferably in an industrial setting.
- Strong math, verbal, and written communication skills.
- Proficient in computer usage.
- Ability to work independently as well as part of a team.
- Highly organized and self-motivated.
Physical Requirements:
- Ability to move quickly to assist customers and pull orders.
- Must be able to stand and walk for extended periods.
- Capable of lifting up to 50 pounds and performing the physical demands of the role.
- Ability to unload freight and stock shelves as needed.
- Proficient in using hands for keyboarding and inventory lookup.
- Must be able to answer phone calls and take customer orders.
Compensation and Benefits:
- Full-time position with a standard workweek of 40 hours.
- Starting pay at $24 per hour, with a pay range of $24 - $28 per hour.
- Eligibility for a discretionary year-end bonus.
Benefits Include:
- Comprehensive medical, dental, and vision coverage for employees and eligible dependents, with premiums fully covered by the employer.
- Company-sponsored life insurance, AD&D, and long-term disability coverage.
- 401K plan with a 3% company match.
- Employee assistance program.
Time Off:
- 7 paid holidays plus half days on designated holidays.
- Paid sick leave in accordance with state regulations.
- 5 paid personal days during the first year of employment.
- Vacation accrual begins after one year of service.
Additional Information:
This job description outlines the primary responsibilities and qualifications for the position. It is not exhaustive and may include additional tasks as required. Tacoma Screw Products is an equal opportunity employer.