Hospitality and Customer Service Professional
1 week ago
The Server and Restaurant Team Member is responsible for providing exceptional customer service and ensuring a positive dining experience for guests at the Sheraton Fort Worth Downtown Hotel. This role involves taking food and beverage orders, serving guests, and maintaining a clean and organized dining area.
Responsibilities- Provide exceptional customer service and ensure a positive dining experience for guests.
- Take food and beverage orders and serve guests in a timely and efficient manner.
- Maintain a clean and organized dining area, including tables, chairs, and floors.
- Restock supplies and equipment as needed.
- Work effectively as part of a team to ensure seamless service and a positive guest experience.
- Comply with all hotel policies and procedures, including those related to food safety and sanitation.
- Participate in ongoing training and development to improve skills and knowledge.
- High school diploma or equivalent required.
- Previous experience in a food and beverage service role preferred.
- Ability to work effectively in a fast-paced environment and multitask with ease.
- Excellent communication and interpersonal skills.
- Ability to lift up to 25 pounds and stand for long periods of time.
- Availability to work a variety of shifts, including evenings, weekends, and holidays.
- Competitive hourly rate.
- Opportunities for advancement and professional growth.
- Comprehensive training and development program.
- Discounts on hotel stays and other amenities.
- Access to employee assistance program.
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