Patient Service Associate

2 weeks ago


Raleigh, North Carolina, United States Duke University Full time
About Duke University

Duke University is a world-renowned institution committed to providing exceptional education and healthcare services. Our team is dedicated to creating a collaborative and innovative environment that fosters growth and excellence.

Job Summary

We are seeking a highly skilled and detail-oriented Patient Service Associate to join our team. As a Patient Service Associate, you will play a critical role in ensuring the smooth operation of our medical office. Your primary responsibilities will include coordinating patient appointments, managing medical records, and providing exceptional customer service.

Key Responsibilities
  • Coordinate patient appointments and manage medical records
  • Provide exceptional customer service to patients and healthcare providers
  • Manage and maintain accurate and up-to-date patient information
  • Assist with billing and insurance claims
  • Perform other administrative tasks as needed
Requirements
  • High school diploma or equivalent required
  • 1-2 years of experience in a medical office setting preferred
  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and knowledge of medical software
What We Offer

Duke University offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.



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