Retail Sales Supervisor

2 weeks ago

Irvine, California, United States Fabletics Full time

Position Overview
We are seeking a dedicated and enthusiastic Full-Time Sales Supervisor to join our dynamic team at Fabletics. In this role, you will play a crucial part in delivering an exceptional retail experience while supporting both Sales and Operations.

Your Role
As a Sales Supervisor, you will be instrumental in ensuring our customers enjoy a seamless shopping experience across both our online platform and physical stores. Collaborating closely with the Store Manager and a team of friendly associates, you will help our customers pursue their passions.

Key Responsibilities
- Uphold our company culture and values by demonstrating a high level of self-accountability and serving as a role model for team members.
- Engage with customers in innovative ways, sharing insights about our products' materials, features, fit, and functionality.
- Foster customer engagement through various initiatives, including store events, promotions, and community outreach.
- Provide training and constructive feedback based on our Customer Experience Playbook and performance expectations.
- Work alongside the Store Manager to motivate associates to achieve individual and team performance targets.
- Communicate inventory and training requirements to the Store Manager to enhance the overall customer experience.
- Maintain visual merchandising standards to create an inviting shopping environment that adds value to the customer journey.
- Actively contribute feedback to the Store Manager to drive continuous improvement in business operations.
- Strive for excellence in meeting and exceeding store objectives related to performance, productivity, efficiency, and quality.
- Serve as a knowledgeable resource for customers and team members regarding product information.
- Achieve personal sales goals while maintaining safety and security standards, identifying and addressing potential issues.
- Assist with inventory management as needed, including unpacking boxes weighing between 10-30 lbs.

Qualifications
- A minimum of one year of experience in a retail setting; prior management experience is advantageous.
- Familiarity with active lifestyle choices such as yoga, cycling, Pilates, weight training, running, and nutrition.
- Strong interpersonal skills and a positive attitude, with the ability to thrive in a fast-paced environment.
- Comfort with ambiguity and the initiative to seize opportunities as they arise.
- Proficiency with retail inventory and POS systems.
- Self-motivated with excellent communication skills, capable of inspiring others.
- Ability to multitask, prioritize, and perform well under pressure.
- Flexibility in work hours, including evenings, weekends, and holidays.
- Physical ability to engage in activities such as moving, talking, hearing, reaching, and standing for extended periods, with occasional stooping, kneeling, crouching, and climbing.

Benefits
- Competitive hourly wage based on experience.
- Generous employee discount on Fabletics products.
- Monthly complimentary outfits.
- Paid sick leave and time off.
- 401k matching program.
- Annual bonus opportunities and more.

About Fabletics
Fabletics is committed to fostering a diverse and inclusive workplace. We are an equal opportunity employer, welcoming applicants from all backgrounds and experiences.

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