Credit Union Trainer and Support Manager
3 days ago
First Financial Federal Credit Union is seeking a highly skilled and experienced Credit Union Trainer and Support Manager to join our team. As a key member of our organization, you will be responsible for designing, developing, and delivering training programs to enhance the skills and performance of our staff.
Key Responsibilities:
- Develop and implement training programs to meet the needs of our staff, including new employee training, product knowledge, and compliance training.
- Design and deliver training sessions, workshops, and online courses to engage and educate our staff.
- Collaborate with management to identify training needs and develop training plans to meet those needs.
- Stay up-to-date with industry trends and best practices in training and development.
- Manage and maintain all training materials, including procedures, job aids, and manuals.
- Provide support and guidance to staff on a variety of topics, including product knowledge, compliance, and operational procedures.
- Assist with the development and implementation of new policies and procedures.
- Perform other related duties as assigned.
Requirements:
- High school diploma or equivalent required; bachelor's degree in a related field preferred.
- 3-5 years of experience in training and development, preferably in a credit union or financial institution.
- Excellent communication and interpersonal skills.
- Ability to design and deliver training programs that engage and educate staff.
- Knowledge of credit union products and services.
- Computer literate with proficiency in Microsoft Office tools.
- Ability to work independently and collaboratively as part of a team.
What We Offer:
- A competitive salary and benefits package.
- The opportunity to work in a dynamic and fast-paced environment.
- A chance to make a real difference in the lives of our members.
How to Apply:
If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
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