Credit Union Trainer and Support Manager

3 days ago

Freehold, New Jersey, United States First Financial Federal Credit Union Full time
Job Title: Credit Union Trainer and Support Manager

First Financial Federal Credit Union is seeking a highly skilled and experienced Credit Union Trainer and Support Manager to join our team. As a key member of our organization, you will be responsible for designing, developing, and delivering training programs to enhance the skills and performance of our staff.

Key Responsibilities:

  • Develop and implement training programs to meet the needs of our staff, including new employee training, product knowledge, and compliance training.
  • Design and deliver training sessions, workshops, and online courses to engage and educate our staff.
  • Collaborate with management to identify training needs and develop training plans to meet those needs.
  • Stay up-to-date with industry trends and best practices in training and development.
  • Manage and maintain all training materials, including procedures, job aids, and manuals.
  • Provide support and guidance to staff on a variety of topics, including product knowledge, compliance, and operational procedures.
  • Assist with the development and implementation of new policies and procedures.
  • Perform other related duties as assigned.

Requirements:

  • High school diploma or equivalent required; bachelor's degree in a related field preferred.
  • 3-5 years of experience in training and development, preferably in a credit union or financial institution.
  • Excellent communication and interpersonal skills.
  • Ability to design and deliver training programs that engage and educate staff.
  • Knowledge of credit union products and services.
  • Computer literate with proficiency in Microsoft Office tools.
  • Ability to work independently and collaboratively as part of a team.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and fast-paced environment.
  • A chance to make a real difference in the lives of our members.

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].

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