Training and Support Manager
1 day ago
First Financial Federal Credit Union is seeking a highly skilled Training and Support Manager to join our team. As a key member of our organization, you will be responsible for designing, developing, and delivering training programs to enhance the skills and performance of our staff.
Key Responsibilities:- Develop and implement training programs to meet the needs of our staff, including new employee training, product knowledge, and compliance training.
- Design and deliver training materials, including manuals, handouts, and presentations.
- Conduct training sessions and provide coaching and feedback to staff.
- Stay up-to-date with industry trends and best practices in training and development.
- Collaborate with management to identify training needs and develop solutions.
- Manage and maintain training records and reports.
- Perform other related duties as assigned.
- Bachelor's degree in Education, Training and Development, or related field.
- 3-5 years of experience in training and development, preferably in a financial institution.
- Excellent communication and presentation skills.
- Ability to design and deliver training programs that meet the needs of diverse audiences.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office and other training software.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
First Financial Federal Credit Union is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.
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Training and Development Manager
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