Training and Support Manager

1 day ago


Freehold, New Jersey, United States First Financial Federal Credit Union Full time
Job Title: Training and Support Manager

First Financial Federal Credit Union is seeking a highly skilled Training and Support Manager to join our team. As a key member of our organization, you will be responsible for designing, developing, and delivering training programs to enhance the skills and performance of our staff.

Key Responsibilities:
  • Develop and implement training programs to meet the needs of our staff, including new employee training, product knowledge, and compliance training.
  • Design and deliver training materials, including manuals, handouts, and presentations.
  • Conduct training sessions and provide coaching and feedback to staff.
  • Stay up-to-date with industry trends and best practices in training and development.
  • Collaborate with management to identify training needs and develop solutions.
  • Manage and maintain training records and reports.
  • Perform other related duties as assigned.
Requirements:
  • Bachelor's degree in Education, Training and Development, or related field.
  • 3-5 years of experience in training and development, preferably in a financial institution.
  • Excellent communication and presentation skills.
  • Ability to design and deliver training programs that meet the needs of diverse audiences.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Proficient in Microsoft Office and other training software.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

First Financial Federal Credit Union is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.



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