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Customer Service Representative
4 weeks ago
As a Customer Service Representative at Planet Fitness, you will be responsible for providing exceptional customer service to members, prospective members, and guests. Your duties will include greeting members and handling all front desk related tasks. You will also be responsible for facilitating updates to member accounts and responding to member questions and concerns in a timely and professional manner. Additionally, you will assist in maintaining the neatness and cleanliness of the club.
Key Responsibilities:
- Greet members and provide exceptional customer service
- Handle all front desk related duties
- Facilitate updates to member accounts
- Respond to member questions and concerns
- Maintain the neatness and cleanliness of the club