Retail Customer Service Representative

2 days ago


Dover, Delaware, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.

Key Responsibilities
  • Provide exceptional customer service to members, responding to their needs and resolving issues in a timely and professional manner.
  • Operate a cash register, process transactions, and handle customer payments accurately and efficiently.
  • Maintain a clean and organized sales floor, restocking shelves and ensuring a visually appealing store environment.
  • Work collaboratively with colleagues to achieve sales goals, promote products, and drive business results.
  • Participate in visual merchandising, including setting up displays and maintaining store fixtures.
  • Assist with inventory management, including receiving and stocking merchandise.
  • Comply with company policies, procedures, and standards of ethics and integrity.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods.
Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

  • Competitive hourly wage.
  • Opportunities for career advancement and professional growth.
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • 401(k) plan with company match.
  • Paid time off and holidays.
  • Discounts on merchandise and services.
What We Offer

At Sam's Club, we are committed to providing a positive and inclusive work environment that supports the growth and development of our associates. We offer a range of benefits, including:

  • Competitive pay and benefits.
  • Opportunities for career advancement and professional growth.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) plan with company match.
  • Discounts on merchandise and services.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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