Lead Custodial Supervisor

2 weeks ago

Fort Worth, Texas, United States Servicon Full time

About Us:
We are a women-owned and operated organization with nearly five decades of experience as a premier provider of environmental solutions, specializing in infection control for intricate facilities. As a locally owned and privately held enterprise, we possess the agility to swiftly adapt to the needs of our personnel and clients.

Our Mission:
Our objective is to establish ourselves as a reliable partner rather than just an outsourced vendor.

Our Culture:
One of our most significant assets is our Culture of Caring. From our CEO to our frontline staff, Servicon embodies our vision of fostering healthy environments where individuals can flourish. This commitment leads to enhanced client satisfaction and improved health outcomes. Our meticulous adherence to infection prevention standards, combined with compassionate service delivery, is the cornerstone of our success.

Core Values:
Servicon emphasizes three fundamental elements for cultivating a Culture of Caring and Excellence: People, Programs, and Performance. These components reflect our strong alignment with values that positively influence patient care, infection prevention, and operational efficiency.

The Role:
The Lead Custodial Supervisor is accountable for managing work teams and/or designated areas, ensuring that tasks are executed according to Servicon's quality benchmarks and in line with the client's Statement of Work.

Key Responsibilities:

  • Facilitates the onboarding and training of new team members on topics such as safety protocols, company policies, proper cleaning techniques, and equipment maintenance.
  • Ensures strict adherence to Servicon and client policies and procedures, with work performance grounded in integrity, professionalism, respect, responsiveness, and urgency.
  • Conducts inspections of assigned work areas during and after task completion, confirming that all work complies with site-specific procedures and the client's scope of work, including daily, weekly, and monthly special requests.
  • Verifies that all restrooms, clean rooms, and other monitored areas have been maintained to established quality standards and are initialed by the associate responsible for the work.
  • Promotes a culture of safety among team members, ensuring the use of Personal Protective Equipment (PPE) during all tasks.
  • Demonstrates proficiency in executing all custodial duties in accordance with Servicon's cleaning protocols.
  • Assists supervisors in motivating team members, fostering a positive work atmosphere, and reporting issues to the appropriate management personnel.
  • Collaborates with supervisors to address custodial challenges, periodically reviews work schedules, and recommends adjustments for efficient and cost-effective staff utilization.
  • Ensures the availability and distribution of supplies for easy access by team members, maintains equipment in good working condition, and ensures timely reporting and repair of any issues.
  • Assists in inventory management, distribution, and monitoring of janitorial cleaning supplies to ensure efficient and economical usage.

Additional Requirements:
May be required to operate a company vehicle for supply pick-up/delivery, perform assigned duties, and travel to various job sites.

Qualifications for Success:

  • Minimum of two years of custodial experience in a leadership capacity or equivalent experience.
  • Proficient verbal and written communication skills; bilingual (English/Spanish) preferred.
  • Strong time management and problem-solving abilities.
  • Exceptional interpersonal and leadership skills.

Education:
High School diploma or GED equivalent.

Certifications:
May require specialized training in Cleanroom procedures, Electro Static Discharge (ESD), and other specialty service protocols, along with certification in specialized equipment.

Work Environment:
The work environment may vary significantly based on the client's industry, ranging from heavy industrial settings (such as aerospace, factories, refineries) to office complexes. The role involves long periods of walking, standing, sitting, and lifting, with exposure to varying weather conditions depending on geography and season.

Covid-19 Vaccination:
Vaccination requirements may differ based on client site policies.

Why You Will Appreciate Working Here:

  • Flexible work environment, where applicable.
  • A supportive, respectful, and dynamic corporate culture that fosters personal growth.
  • Opportunity to work in an environment where your contributions are visibly impactful.
  • Access to Employee Assistance Program (EAP).
  • Competitive base salary.
  • Safe harbor 401(k) plan with company matching (if applicable).

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