Senior Risk Operations Process Excellence Consultant

1 week ago


Plano, Texas, United States Intuit Full time

About Intuit

Intuit is a global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper.

Our Mission

We never stop working to find new, innovative ways to make that possible.

Job Summary

We are seeking a highly skilled Risk Operations Process Excellence Specialist to join our team. As a Risk Operations Process Excellence Specialist, you will be responsible for identifying opportunities and analyzing, designing, and developing business processes that help achieve business goals and objectives.

Key Responsibilities

  • Process Improvement
    • Identify opportunities for process improvement and analyze, design, and develop business processes that help achieve business goals and objectives.
  • Stakeholder Collaboration
    • Partner with cross-functional and cross-organizational stakeholders to identify, quantify, and prioritize business problems or opportunities, develop effective and efficient solutions, and implement the desired solutions on time and with high quality to improve overall process efficiencies and operational effectiveness.
  • Business Analysis
    • Gather, organize, and analyze large amounts of information to develop deep expertise in the problems and business trends.
  • Communication
    • Communicate information in ways that drive stakeholder understanding and support through the use of process mapping expertise (or other modeling techniques).
  • Change Management
    • Be a change management champion by creating a compelling vision of the desired state to inspire buy-in, reinforcing positive outcomes, monitoring behaviors and outcomes in order to pivot quickly when necessary, and communicating results.
  • Industry Best Practices
    • Stay current with industry best practices and trends to continuously improve operational excellence processes.

Requirements

  • Demonstrated understanding and use of the DMAIC (Define, Measure, Analyze, Improve, Control) methodology to drive improvements in the business.
  • 10 years of end-to-end project management experience preferred.
  • The ability to think strategically in order to understand and align Risk Operational Excellence initiatives with the company's overall strategy.
  • Exceptional verbal/written/presentation skills in order to communicate effectively with different stakeholders at all levels of the organization.
  • Strong collaboration skills.
  • Someone that is adaptable and comfortable with constant change and ambiguity.
  • Familiarity with programming language (SQL, Python, Java, etc) is a plus.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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