Healthcare Business Office Supervisor
2 weeks ago
We are seeking experienced Business Office Managers to enhance our organization.
As a Business Office Manager, you will play a crucial role in fostering a resident and family-centered environment, promoting teamwork, and contributing to a positive workplace culture.
If you possess strong business skills, a collaborative spirit, and a passion for developing a thriving culture, this position is tailored for you.
Key Benefits
- Competitive Compensation: Enjoy a competitive salary along with holiday pay and a paid time off (PTO) program.
- Innovative Purchasing Program: Access a program that allows you to purchase a wide range of products (technology, furniture, clothing, etc.) with flexible payment options. No interest, no credit checks, and no hidden fees.
- Continuous Learning Opportunities: Benefit from our Learning Management System, offering over 1,500 courses in senior care and health services. Use it for free to advance your personal and professional growth, with many courses available in multiple languages.
- Employee Discounts: Receive up to 20% off on personal wireless accounts and car rentals through our preferred vendors.
- Support Fund: In times of unexpected hardship, you can confidentially apply for assistance through our Employee Assistance Fund.
Primary Responsibilities
- Oversee the business office operations within a skilled nursing facility.
- Lead and manage all functions of the business office, including billing, collections, resident trust accounting, and accounts payable.
- Supervise, hire, and train business office personnel.
- Ensure adequate staffing levels in the business office to maintain seamless operations.
- Manage the resident trust accounting system, ensuring the security of resident funds.
- Oversee the patient billing system to guarantee the accuracy of billing information, collaborating with other departments as necessary.
- Handle all patient-related accounts receivable, including Medicare, Medicaid, Insurance, and Private Payers, ensuring timely billing and collections.
- Facilitate front-end collections from residents during their stay and back-end collections post-discharge.
- Manage the Medicaid application and conversion process for timely resolutions.
- Conduct month-end billing system closings in accordance with company policies and timelines.
- Ensure timely processing of charges, adjustments, refunds, payment postings, and write-offs.
- Guarantee that patient bills and collection letters are processed accurately and promptly.
- Provide the Central Billing Office with necessary billing information to resolve claim edits and rejections.
- Ensure accounts payable invoices are processed efficiently and accurately.
- Contribute to innovative healthcare solutions by developing and implementing new ideas that enhance systems and processes, while fostering a successful management team.
Qualifications
- Bachelor's degree from an accredited institution or equivalent experience in a related field.
- A minimum of one (1) year of experience in a Skilled Nursing Facility business office, with a focus on billing, collections, and patient trust accounting.
- Previous supervisory experience in a business office setting is preferred.
- Experience with Point Click Care (PCC) billing system is advantageous.
- Familiarity with National Data Care Resident Funds Management System (RFMS) is a plus.
- Must demonstrate professionalism, compassion, and a commitment to excellence.
We are an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Job Posted by ApplicantPro-
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