Healthcare Business Office Supervisor
1 week ago
We are seeking experienced Business Office Managers to enhance our operations.
As a Business Office Manager, you will play a crucial role in fostering a resident and family-centered environment, while also being a key contributor to team dynamics and cultural development.
If you possess strong business insight, a collaborative spirit, and a passion for cultivating a positive workplace culture, this position may be ideal for you.
Key Benefits
- Competitive Compensation: Enjoy a competitive salary along with holiday pay and a comprehensive paid time off (PTO) program.
- Innovative Purchasing Options: Take advantage of our purchasing program that enables you to acquire a wide range of products (technology, furniture, clothing, etc.) with flexible payment options. No interest, no credit checks, and no hidden fees.
- 24/7 Online Learning Access: Our Learning Management System provides over 1,500 courses tailored for the senior care and health services sectors. Utilize this resource for your personal and professional growth at no cost. Courses are available on various platforms and in multiple languages.
- Discounts on Phone and Auto Services: Benefit from discounts of up to 20% on personal wireless accounts and auto rentals through our partnered vendors.
- Employee Assistance Fund: We support our employees during unforeseen catastrophic events by offering confidential assistance.
Primary Responsibilities
- Oversee the business office operations within a skilled nursing facility.
- Direct and manage all functions of the business office, including billing, collections, resident trust accounting, and accounts payable.
- Supervise, recruit, and train business office personnel.
- Ensure adequate staffing levels in the business office to maintain seamless operations.
- Manage the resident trust accounting system, ensuring the security of patient funds.
- Oversee the patient billing system to guarantee accurate billing information, collaborating with other departments as necessary.
- Handle all patient-related accounts receivable, including Medicare, Medicaid, Insurance, and Private Payers, ensuring accuracy and timely collections.
- Conduct front-end collections from residents during their stay and manage back-end collections post-discharge.
- Administer the Medicaid application and conversion process to ensure prompt resolutions.
- Ensure month-end billing system closures comply with company policies and timelines.
- Process charges, adjustments, refunds, payment postings, and write-offs in a timely manner.
- Guarantee the accurate and timely processing of patient bills and collection correspondence.
- Provide the Central Billing Office with necessary billing information to resolve claim edits and rejections.
- Ensure timely and accurate processing of accounts payable invoices.
- Contribute to innovative healthcare solutions by developing and implementing new ideas that enhance systems and processes, fostering a successful management team.
Qualifications
- Bachelor's degree from an accredited institution; or one to two years of relevant experience and/or training; or an equivalent combination of education and experience.
- A minimum of one (1) year of experience in a skilled nursing facility business office with specific expertise in billing, collections, and patient trust accounting.
- Prior supervisory experience in a business office environment is preferred.
- Experience with Point Click Care (PCC) billing systems is advantageous.
- Familiarity with National Data Care Resident Funds Management System (RFMS) is preferred.
- Must demonstrate qualifications, compassion, and a commitment to excellence in performance.
We are an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Job Posted by ApplicantPro-
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