Customer Service Lead, CA
4 days ago
Dunn-Edwards is a leading manufacturer and distributor of high-quality paints and coatings. Our company prides itself on providing exceptional customer service, innovative products, and a commitment to sustainability.
Job SummaryWe are seeking a highly motivated and experienced Customer Service Lead to join our team at Dunn-Edwards. As a Customer Service Lead, you will be responsible for ensuring a positive customer experience, managing store operations, and providing expert advice on our products.
Key Responsibilities- Provide exceptional customer service, answering questions and making recommendations on our products
- Manage store operations, including inventory management, stockroom organization, and visual merchandising
- Assist with training and development of store associates
- Monitor and maintain store appearance, including cleanliness and organization
- Process transactions accurately and efficiently
- Assist with opening and closing store procedures
- 4 years of high school diploma or equivalent required
- Previous experience in a retail or customer service role preferred
- Ability to read and interpret documents, including safety rules and operating instructions
- Ability to write routine reports and correspondence
- Ability to operate a point-of-sale system and complete cash transactions accurately
- Competitive salary and benefits package
- Opportunities for career advancement and professional growth
- Flexible scheduling and work-life balance
- Discounts on Dunn-Edwards products and services
At Dunn-Edwards, we value our employees and offer a supportive and inclusive work environment. We are committed to providing opportunities for growth and development, and we believe in recognizing and rewarding our employees for their hard work and dedication.
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