Customer Service Lead, CA

4 days ago


Garden Grove, California, United States Dunn-Edwards Full time
About Dunn-Edwards

Dunn-Edwards is a leading manufacturer and distributor of high-quality paints and coatings. Our company prides itself on providing exceptional customer service, innovative products, and a commitment to sustainability.

Job Summary

We are seeking a highly motivated and experienced Customer Service Lead to join our team at Dunn-Edwards. As a Customer Service Lead, you will be responsible for ensuring a positive customer experience, managing store operations, and providing expert advice on our products.

Key Responsibilities
  • Provide exceptional customer service, answering questions and making recommendations on our products
  • Manage store operations, including inventory management, stockroom organization, and visual merchandising
  • Assist with training and development of store associates
  • Monitor and maintain store appearance, including cleanliness and organization
  • Process transactions accurately and efficiently
  • Assist with opening and closing store procedures
Requirements
  • 4 years of high school diploma or equivalent required
  • Previous experience in a retail or customer service role preferred
  • Ability to read and interpret documents, including safety rules and operating instructions
  • Ability to write routine reports and correspondence
  • Ability to operate a point-of-sale system and complete cash transactions accurately
Benefits
  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • Flexible scheduling and work-life balance
  • Discounts on Dunn-Edwards products and services
Why Join Our Team?

At Dunn-Edwards, we value our employees and offer a supportive and inclusive work environment. We are committed to providing opportunities for growth and development, and we believe in recognizing and rewarding our employees for their hard work and dedication.



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