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Customer Service Representative

2 months ago

Garden Grove, California, United States Chris Barredo - State Farm Agent Full time
About Our Agency

Chris Barredo State Farm Agency is a leading provider of insurance and financial services. Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.

Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional client experiences, resolving customer inquiries, and coordinating with other agency team members.

Key Responsibilities
  • Customer Service: Answer customer inquiries, provide policy information, and assist clients with policy changes and updates.
  • Claims Processing: Process insurance claims and follow up with clients to ensure timely resolution.
  • Record Keeping: Maintain accurate records of customer interactions and policy information.
Requirements
  • Communication Skills: Strong communication and interpersonal skills to effectively interact with clients and team members.
  • Attention to Detail: Detail-oriented and able to multitask to ensure accurate and efficient service.
  • Previous Experience: Previous customer service experience preferred, but not required.
Compensation and Benefits

We offer a competitive hourly rate of $25.00 per hour and opportunities for internal growth and development.