Operations Signaling Support Manager
1 day ago
Syniverse is a leading provider of innovative technology solutions. As a key member of our team, you will play a critical role in driving our operations forward. We are seeking an experienced leader to oversee our Signaling Operations group, ensuring seamless delivery of our services to customers worldwide.
Key Responsibilities- Leadership and Team Management
- Supervise and mentor a team of technical professionals to achieve individual and departmental goals.
- Develop and implement training programs to enhance team skills and knowledge.
- Customer Support and Issue Resolution
- Lead the resolution of customer problems, issues, and concerns, meeting and/or exceeding customer expectations.
- Collaborate with customers and operations personnel to resolve technical issues.
- Operational Excellence and Process Improvement
- Develop and implement process improvements to enhance operational efficiency and effectiveness.
- Identify and address system deficiencies and failure patterns.
- Communication and Collaboration
- Communicate effectively with stakeholders, including customers, team members, and senior leadership.
- Collaborate with cross-functional teams to drive business success.
- Education and Experience
- BS/BA in Computer Science, Engineering, or equivalent work experience.
- 4+ years supervisory experience in a technical service capacity, with 10+ years of relevant industry experience.
- Technical Skills
- Advanced knowledge of SS7, SCTP, GSM, ISUP, and TCAP protocols.
- Working knowledge of IP, BGP, OSPF, LTE, and Firewalls.
- Soft Skills
- Strong perceptual and analytical skills.
- Strong interpersonal and communication skills.
Syniverse is a global company that connects the world through innovative technology solutions. We believe in fostering an inclusive, collaborative, and transparent organizational culture. Our team is committed to driving business success through technical innovation and operational excellence.
-
Operations Signaling Support Manager
6 days ago
Tampa, Florida, United States Syniverse Full timeAbout SyniverseSyniverse is a leading provider of innovative technology solutions for the telecommunications industry. Our mission is to enable global connectivity and drive business success for our clients.Job SummaryWe are seeking an experienced Technical Support Manager to lead our Signaling Operations team. The successful candidate will be responsible...
-
Traffic Project Engineer
6 days ago
Tampa, Florida, United States DRMP Full timeJob OverviewAs a Traffic Project Engineer at DRMP, you will play a key role in the design and implementation of roadway improvement projects. Your primary focus will be on traffic signal and intelligent transportation systems design, as well as the operation of Advanced Traffic Management Systems.Key ResponsibilitiesProject Engineering: Assist with the...
-
Customer Support Operations Manager
1 week ago
Tampa, Florida, United States Albert Securities, LLC Full timeAbout Albert Securities, LLC:Company Overview: Albert Securities, LLC is a cutting-edge financial services company that utilizes advanced technology to automate finances, supported by human experts. Our team of financial experts assists in automatic saving and investing, preventing overdrafts, identifying overlooked savings, and more. We offer guidance and...
-
Signaling Operations Team Lead
1 week ago
Tampa, Florida, United States Syniverse Full timeAbout the RoleSyniverse is a leading provider of innovative technology solutions. As a key member of our team, you will play a critical role in driving our operations forward.Key ResponsibilitiesCustomer Support: Provide exceptional support to our customers, resolving issues and concerns in a timely and professional manner.Team Leadership: Lead and develop a...
-
Traffic Management Operations Supervisor
2 weeks ago
Tampa, Florida, United States Southland Holdings LLC Full timeSouthland Holdings LLC is actively seeking a dedicated Traffic Management Operations Supervisor to enhance our team. This role is vital in maintaining the safety and operational efficiency of our construction projects, supervising daily activities, and leading a group of Traffic Management Laborers. Key Responsibilities:Prioritize safety by ensuring all...
-
Industrial Equipment Operator
2 weeks ago
Tampa, Florida, United States Federal Signal Full timeKey Responsibilities: - Safely operate high-pressure water-blasting units for pavement marking removal. - Prepare equipment and worksite each day, ensuring timely arrival in uniform and ready to work. - Conduct routine maintenance and minor repairs on waterblast units. - Adhere to safety standards set by the company. - Engage in physical labor and...
-
Traffic Management Operations Leader
2 weeks ago
Tampa, Florida, United States Southland Holdings LLC Full timeSouthland Holdings LLC is in search of a dedicated Traffic Management Operations Leader to enhance our team. The successful candidate will be pivotal in maintaining the safety and operational efficiency of our construction projects.Key Responsibilities:Uphold a strong commitment to safety, ensuring all activities align with industry, state, and client safety...
-
Field Test Support Engineer
4 weeks ago
Tampa, Florida, United States Segula Technologies Full timeJob DescriptionConducts deep troubleshooting of systems and equipment to identify root cause of failures.Identify/define containment and sustainable solution, with support of product engineers.Reports all test and field work in a timely manner.Update Test KPI and report findings and deviations related to the expected behavior of such function or...
-
Senior Manager of Customer Support Operations
2 hours ago
Tampa, Florida, United States Albert Securities, LLC Full timeAbout the Role:The Senior Manager of Customer Support Operations will be responsible for driving the daily functions of the Customer Support branch of Genius at Albert Securities, LLC and overseeing its success. This individual will be passionate about developing and implementing policies and procedures to create an environment of ordered creativity.Key...
-
Industrial Equipment Operator
2 weeks ago
Tampa, Florida, United States Federal Signal Full timeKey Responsibilities:Safely operate high-pressure water-blasting units for the removal of pavement markings.Prepare equipment and worksite effectively on a daily basis. Arrive punctually at the job site, dressed in uniform, well-groomed, and ready to perform duties.Conduct routine maintenance and minor repairs on water-blasting units.Adhere to safety...
-
Industrial Equipment Operator
2 weeks ago
Tampa, Florida, United States Federal Signal Full timeKey Responsibilities: - Operate high-pressure water-blasting units safely to eliminate pavement markings. - Ensure daily preparation of equipment and worksite, arriving on time and in appropriate attire. - Conduct routine maintenance and minor repairs on hydro-blasting units. - Adhere to safety standards established for blasting operations. - Engage in...
-
Operations Support Coordinator
2 weeks ago
Tampa, Florida, United States 5 Star Staffing Solutions Full timeOperations Support Coordinator Job Description5 Star Staffing Solutions is seeking a detail-oriented and proactive Operations Support Coordinator to assist the Vice President (VP) in various administrative functions. The successful candidate will play a crucial role in ensuring the efficient operation of the office by managing a variety of administrative...
-
Operations Support Specialist
4 hours ago
Tampa, Florida, United States Citigroup Inc Full timeJob SummaryThe Operations Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team.Key ResponsibilitiesFollow...
-
Heavy Equipment Operator
7 days ago
Tampa, Florida, United States Traffic Management Solutions, Inc Full timeJob Summary:Traffic Management Solutions, Inc. is a leading provider of specialized installation services for lighting, signage, traffic signals, Intelligent Transportation Systems, and Tolling infrastructure throughout Florida. We are seeking a skilled Heavy Equipment Operator to join our dynamic team of professionals.Key Responsibilities:Operate a variety...
-
Operations Support Supervisor
2 weeks ago
Tampa, Florida, United States First Class Moving Systems Full timeJob OverviewSalary: $50,000 - $60,000/Year Based on ExperienceAn Operations Support Supervisor plays a crucial role in assisting the operations manager with the oversight of daily activities within a company. This position encompasses a variety of administrative, managerial, and strategic responsibilities, all aimed at ensuring seamless and efficient...
-
Director of Support Operations
2 weeks ago
Tampa, Florida, United States BST Global Full timeAbout the RoleBST Global is seeking a highly driven and effective professional to lead and evolve its global support team.Key ResponsibilitiesDomain ExpertiseProven expertise in leading a global enterprise application support organization.Strong expertise in defining, managing, and evolving an application support process and methodology that delivers...
-
Director of Support Operations
2 weeks ago
Tampa, Florida, United States BST Global Full timeAbout the RoleBST Global is seeking a highly driven and effective professional to lead and evolve its global support team.Key ResponsibilitiesDomain ExpertiseProven expertise in leading a global enterprise application support organization.Strong expertise in defining, managing, and evolving an application support process and methodology that delivers...
-
Hostile Forces Operations Specialist
2 weeks ago
Tampa, Florida, United States O W T Global Llc Full timeCareer Opportunity with OWT GlobalWe are seeking a highly qualified and experienced Hostile Forces - Tagging, Tracking, and Locating Operations Specialist to become a vital part of our team at OWT Global. Our organization is dedicated to delivering exceptional services to government entities, industry collaborators, and commercial partners.About OWT...
-
Traffic Operations Expert
1 week ago
Tampa, Florida, United States BGE Full timeJob SummaryBGE is seeking a highly skilled Engineer II to join our team. As a key member of our engineering department, you will be responsible for independently performing engineering assignments with clear and specified objectives.Key ResponsibilitiesTechnical Expertise: Utilize sound engineering judgment to perform complex engineering tasks and...
-
Customer Support Operations Lead
2 weeks ago
Tampa, Florida, United States ID Full timeAbout the Company: ID is a rapidly expanding enterprise software organization dedicated to simplifying the way individuals verify and share their identities online. The company empowers users to manage their personal data through a secure and portable login system, eliminating the need for multiple passwords across various platforms. With a digital identity...