Retail Supervisor
2 days ago
Job Summary: We are seeking a highly motivated and experienced Retail Supervisor to join our team at TJ Maxx. As a Retail Supervisor, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and ensuring prompt and courteous customer service.
Key Responsibilities:
- Customer Experience: Create a positive internal and external customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
- Team Management: Oversees a team of Associates at front of store, ensuring they execute tasks and activities according to store plan, and prioritizes as needed.
- Training and Development: Takes an active role in training and mentoring Associates on front end principles, and trains and coaches Associates on personalizing the customer experience while promoting loyalty programs.
- Operations: Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates.
- Problem Solving: Addresses customer concerns and issues promptly, ensuring a positive customer experience.
Requirements:
- Availability: Available to work flexible schedule, including nights and weekends.
- Experience: 1 year retail and 6 months of leadership experience.
- Skills: Strong understanding of merchandising techniques, capable of multi-tasking, strong communication and organizational skills with attention to detail.
Benefits: TJ Maxx offers a competitive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.
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