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IT Support Specialist

2 months ago

Riverside, California, United States Bayside Solutions Full time

Job Summary:

Bayside Solutions is seeking a skilled IT Support Specialist to join our team. As a Desktop Support Technician, you will be responsible for providing technical support to our end-users, troubleshooting hardware and software issues, and maintaining accurate inventory of IT assets.

Key Responsibilities:

  • Configure and support PCs, printers, RFs, and miscellaneous hardware onsite.
  • Maintain accurate inventory of IT assets, including tracking and reporting on hardware and software installations.
  • Manage ticket queue and resolve issues across our IT work streams, including network infrastructure, workstations, and end-user devices.
  • Provide Level 2 technical support to end-users and the IT Team.

Requirements:

  • Strong technical skills and knowledge of computer hardware and software.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • W2 candidate required.

Desired Skills and Experience:

  • Desktop support, Level 2 support, PC, printers, hardware, inventory, ticketing, network, workstations.