Accounts Receivable Manager
6 days ago
Mayer Brown, a leading international law firm, is seeking a highly skilled Accounts Receivable Manager to join our Finance - Operations department in our Chicago office.
Key Responsibilities- Lead Collections Operations: Oversee the daily operations of the Firm's North American Accounts Receivable team, focusing on effective client collections and partner accounts receivable needs.
- Supervise and Manage Team: Lead, train, and mentor a team of collectors to ensure they are executing the defined departmental collection strategy.
- Develop Strong Relationships: Foster strong relationships with Firm partners, clients, and colleagues to provide exemplary service and upholding high standards of excellence.
- Strategic Decision-Making: Leverage data insights, metrics, and KPIs to inform strategic decisions, enhance performance measurement, and optimize collections effectiveness.
- Culture and Innovation: Foster a collaborative, innovative, and empowering culture within the team.
- Technical Expertise: Master departmental software applications, lead upgrades, and optimize utilization of same.
- Project Leadership: Serve as the lead for departmental projects, application upgrades, and special requests.
- Performance Management: Regularly meet with the Assistant Director of Accounts Receivable to discuss departmental performance, mentoring of the team, areas of concern, and opportunities for improvement.
- Client Support: Support the pursuit of client payments when appropriate.
- Ad Hoc Requests: Perform ad hoc requests and other duties as assigned.
- Education: Bachelor's degree required, Accounting, Finance, or Business Administration strongly preferred.
- Experience: Minimum of six years of related experience in the professional services industry, required. Minimum of two years supervisory experience, required. Collections experience, required. Experience in legal or other professional services environment, strongly preferred.
- Technical Skills: Advanced proficiency in the Microsoft Office suite, required. Expertise with financial and collection software, required. Sophisticated acumen in data analysis and tools, strongly preferred.
- Leadership Presence: Project a strong, credible leadership presence within the team and Firm.
- Exemplary Service: Demonstrate a natural inclination toward providing exemplary service and upholding high standards of excellence.
- Relationship Building: Cultivate strong relationships and foster trust among partners, clients, and colleagues.
- Continuous Improvement: Strive for continuous improvement by assessing current practices, seeking feedback, staying updated on industry trends, and implementing best practices.
- Communication: Communicate clearly and professionally, with refined verbal articulation and precise written correspondence.
- Organizational Skills: Apply disciplined organizational skills and effective prioritization to consistently achieve desired results.
- Resilience: Demonstrate resilience and composure in challenging situations, maintaining focus and determination to overcome obstacles.
- Accountability: Take accountability for actions and outcomes.
- Collaboration: Possess a genuine propensity for self-reflection, collaboration, and teamwork.
- Critical Thinking: Demonstrate sharp critical thinking, problem-solving, and analytical skills.
- Integrity: Be honest, trustworthy, and reliable.
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