Customer Service Representative

2 days ago


Green Bay, Wisconsin, United States Family Services of Northeast Wisconsin Inc. Full time
Job Summary

Family Services of Northeast Wisconsin Inc. is seeking a highly skilled Customer Service Representative I to join our Office Services department in Green Bay. This full-time position is responsible for providing exceptional customer service, handling a high volume of incoming calls and messages, and ensuring timely and professional communication with clients.

Key Responsibilities
  • Timely and professional handling of incoming calls and messages
  • Verifying client information and ensuring accuracy
  • Maintaining current schedules for the Counseling Clinic
  • Providing office support and clerical assistance to staff
Requirements

Qualified applicants should possess a minimum of a High School Diploma/GED with 1+ years' office support and customer service experience. An associate's degree is preferred. Ideal candidates should have excellent organizational, communication, and interpersonal skills, with the ability to perform and coordinate multiple tasks with minimal supervision. Typing, data entry skills, and experience with Microsoft Office programs are required. Spanish speaking skills are a plus.

About Family Services

Family Services of Northeast Wisconsin Inc. is a non-profit organization dedicated to protecting, healing, and caring for children and families throughout Northeast Wisconsin. We are committed to providing exceptional service and support to our clients, and we are seeking a highly skilled and dedicated individual to join our team.



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