Business Insights Specialist

5 days ago


Jacksonville, Florida, United States Global Channel Management Full time

About the job Data Analyst



The ideal candidate will have at least 2 years of experience in data analysis.



Requirements


  • Contact center data experience
  • Expertise in Snowflake
  • Experience with ETL
  • Proficiency in Power BI and Tableau
  • Understanding of data management and data in large volumes
  • Prior experience with Quick view lookups and data management
  • Nice to have: Share point experience
  • Insurance or financial services preferred


Key Responsibilities


  • Analyze data to create processes for data movement
  • Develop business dashboards and run reports


As a key member of the Global Channel Management team, the Data Analyst will play a crucial role in driving business insights and decision-making.



This role is ideal for a detail-oriented professional with a passion for data analysis and a strong understanding of data management principles.



Requirements



The ideal candidate will have:




  • Contact center data experience
  • Expertise in Snowflake
  • Experience with ETL
  • Proficiency in Power BI and Tableau
  • Understanding of data management and data in large volumes
  • Prior experience with Quick view lookups and data management
  • Nice to have: Share point experience
  • Insurance or financial services preferred


Key Responsibilities



The Data Analyst will be responsible for:




  • Analyzing data to create processes for data movement
  • Developing business dashboards and running reports


Why this role is important



This role is crucial for the success of the Global Channel Management team and will play a key part in driving business insights and decision-making.



About the role



This role is ideal for a detail-oriented professional with a passion for data analysis and a strong understanding of data management principles.



Key skills and qualifications



The ideal candidate will have:




  • Contact center data experience
  • Expertise in Snowflake
  • Experience with ETL
  • Proficiency in Power BI and Tableau
  • Understanding of data management and data in large volumes
  • Prior experience with Quick view lookups and data management
  • Nice to have: Share point experience
  • Insurance or financial services preferred


How to apply



Interested candidates should submit their resume and a cover letter outlining their relevant experience and qualifications.



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