Business Insights Specialist
5 days ago
About the job Data Analyst
The ideal candidate will have at least 2 years of experience in data analysis.
Requirements
- Contact center data experience
- Expertise in Snowflake
- Experience with ETL
- Proficiency in Power BI and Tableau
- Understanding of data management and data in large volumes
- Prior experience with Quick view lookups and data management
- Nice to have: Share point experience
- Insurance or financial services preferred
Key Responsibilities
- Analyze data to create processes for data movement
- Develop business dashboards and run reports
As a key member of the Global Channel Management team, the Data Analyst will play a crucial role in driving business insights and decision-making.
This role is ideal for a detail-oriented professional with a passion for data analysis and a strong understanding of data management principles.
Requirements
The ideal candidate will have:
- Contact center data experience
- Expertise in Snowflake
- Experience with ETL
- Proficiency in Power BI and Tableau
- Understanding of data management and data in large volumes
- Prior experience with Quick view lookups and data management
- Nice to have: Share point experience
- Insurance or financial services preferred
Key Responsibilities
The Data Analyst will be responsible for:
- Analyzing data to create processes for data movement
- Developing business dashboards and running reports
Why this role is important
This role is crucial for the success of the Global Channel Management team and will play a key part in driving business insights and decision-making.
About the role
This role is ideal for a detail-oriented professional with a passion for data analysis and a strong understanding of data management principles.
Key skills and qualifications
The ideal candidate will have:
- Contact center data experience
- Expertise in Snowflake
- Experience with ETL
- Proficiency in Power BI and Tableau
- Understanding of data management and data in large volumes
- Prior experience with Quick view lookups and data management
- Nice to have: Share point experience
- Insurance or financial services preferred
How to apply
Interested candidates should submit their resume and a cover letter outlining their relevant experience and qualifications.
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