Hospitality Support Specialist

7 days ago


North Miami Beach, Florida, United States KW PROPERTY MANAGEMENT AND CONSULTING Full time

**Job Summary**

KW Property Management & Consulting is seeking a highly motivated and detail-oriented Barback to join our team. As a Barback, you will play a critical role in ensuring the smooth operation of our bars and providing exceptional customer service.

**Key Responsibilities**

  • Assist bartenders with opening and closing duties, including restocking supplies and ensuring the bar is well-stocked with beverages and garnishes.
  • Check and maintain equipment, including taps and appliances, to ensure they are functioning properly.
  • Keep the bar clean and organized, including wiping down surfaces, sweeping and mopping, and emptying trash receptacles.
  • Learn and memorize menu items, including beers, wines, cocktails, and liquors, to provide accurate information to customers.
  • Take orders, prepare drinks, and process payments in a timely and efficient manner.
  • Provide exceptional customer service, including answering questions, handling complaints, and maintaining a positive and friendly demeanor.
  • Maintain accurate records and report usage levels to assist in the reordering process.

**Requirements**

  • High school diploma or equivalent required.
  • Minimum age to serve alcohol required.
  • Courteous, friendly personality and professional appearance required.
  • Knowledge of menu items and basic math skills required.
  • Strong problem-solving, communication, and interpersonal skills required.
  • Ability to meet physical and scheduling demands of the position, including walking, standing, and lifting heavy items for extended periods.

**Working Conditions**

This is a non-exempt position (hourly) with a variable schedule that may include long hours and frequent weekend work. The position requires the ability to work in a fast-paced environment with a high level of noise and activity.

**Equal Opportunity Employer**

KW Property Management & Consulting is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


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