Customer Service Administrator

1 week ago


Auburn, California, United States Crane Aerospace & Electronics Full time
Job Title: Customer Service Administrator

Crane Aerospace & Electronics is seeking a highly skilled Customer Service Administrator to join our team. As a Customer Service Administrator, you will be responsible for providing exceptional customer service and support to our customers.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and timely information to customers regarding products and services
  • Collaborate with internal teams to resolve customer issues and improve customer satisfaction
  • Develop and maintain strong relationships with customers to ensure their needs are met
  • Stay up-to-date on product knowledge and industry trends to provide expert advice to customers
Requirements:
  • 2-5 years of experience in customer service or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong knowledge of customer service principles and practices
  • Ability to work independently and as part of a team
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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