Customer Service Liaison

3 days ago


San Francisco, California, United States TM Management Group Full time

Are you looking for a challenging and rewarding role that allows you to connect with consumers and team members alike? TM Management Group is seeking a highly motivated and customer-focused individual to join our team as a Customer Outreach Representative.

This is an excellent opportunity to develop your skills in sales, customer service, and relationship building. As a Customer Outreach Representative, you will be responsible for:

  • Developing daily strategies to optimize client relationships and drive business growth
  • Engaging with consumers to provide friendly and helpful assistance with product inquiries
  • Navigating complex customer questions with a solution-oriented approach
  • Learning and applying sales techniques to achieve high closing rates and customer retention
  • Facilitating purchase orders and onboarding clients and consumers seamlessly
  • Proactively generating new accounts and ensuring timely responses to account inquiries
  • Embracing additional training opportunities for continuous skill development

To be successful in this role, you will need to possess:

  • A friendly and approachable demeanor with a focus on building positive relationships
  • The ability to multitask efficiently and prioritize tasks effectively
  • Excellent communication skills with an outgoing personality
  • 1-5 years of customer service experience, demonstrating proficiency in negotiation and upselling
  • The ability to thrive in a dynamic environment and remain composed under pressure

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity.



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