Lead Quality Assurance Specialist

1 week ago


Irondale, Missouri, United States Emerson Full time
Job Description

Emerson is seeking a highly skilled Quality Management Professional to join our Power & Water Solutions (PWS) business unit. As a key member of our team, you will be responsible for ensuring that our business unit remains aligned with our internal Quality Management System, policies, and objectives, while adhering to the external ISO 9001 Standard.

Key Responsibilities:
  • Manage the internal Quality SharePoint site for communication of procedures, documents, and records.
  • Act as the point of contact for all Supplier Corrective Action Reports (SCARs) with supplier organizations.
  • Create publications of customer Knowledge Based Articles (KBA) and Issues Under Investigation (IUI) related to quality issues.
  • Support internal audits team and recruit and train new auditors to participate in future audits.
  • Attend monthly Software Change Control Boarding (SCCB) meetings and advise on IUI status.
  • Represent Quality priorities in cross-departmental meetings, including New Product Development (NPD) Gate Reviews, PWS Hardware Warranty meetings, PWS Customer Disruptive Events, Cost of Quality, and Hardware Change Control Board (HCCB) to ensure new hardware or hardware changes are properly implemented within our business.
Requirements:
  • Bachelor of Science in Computer Science, Supply Chain Management, Engineering (Mechanical, Electrical/Process Technology), or similar technical program, or equivalent combination of education and experience.
  • 10 years of experience in a product-based, solutions-focused business, focusing on resolving domestic and international customer satisfaction issues.
  • Strong communications skills and the ability to network and develop relationships across the organization.
  • Legal authorization to work in the United States without sponsorship now or in the future.
Preferred Qualifications:
  • Quality Assurance certification, such as Six Sigma, ASQ Quality Management, or ISO Auditor Certification.
  • Experience with process control systems (DCS, PLC, SCADA) as applied in process or utility industries (chemical, oil and gas, pharmaceutical, power and water, refining, etc.).
  • Experience with leading and/or participating in internal and customer audits.
  • Experience in hardware or software development and testing, project execution, or manufacturing.
  • Experience in Automation Technology and familiarity with Process Automation Industry.
  • Keen ability for problem-solving and leading issue investigations to drive continuous improvements.
About Emerson:

Emerson is a global leader in automation technology and software. We help customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security, and reliability.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries.



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