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Quality Assurance Manager

2 months ago

Irondale, Missouri, United States Emerson Full time
Job Description

Emerson is seeking a Quality Assurance Manager to join our Power & Water Solutions (PWS) business unit. This role ensures that the PWS Business Unit remains aligned with internal Quality Management System, Policies, and Objectives, while adhering to the external ISO 9001 Standard.

Key Responsibilities:
  • Manage the internal Quality SharePoint site for communication of procedures, documents and records.
  • Act as point of contact for all Supplier Corrective Action Reports (SCARs) with supplier organizations.
  • Create the publication of customer Knowledge Based Articles (KBA) and Issues Under Investigation (IUI) related to quality issues.
  • Offer support as needed to internal audits team.
  • Recruit and train new auditors to participate in future audits.
  • Attend monthly Software Change Control Boarding (SCCB) meetings and advise on IUI status.
  • Represent Quality priorities in cross-departmental meetings.
Requirements:
  • Bachelor of Science in Computer Science, Supply Chain Management, Engineering (Mechanical, Electrical / Process Technology) or similar technical program, or equivalent combination of education and experience.
  • 10 years of experience in a product-based, solutions-focused business, focusing on resolving domestic and international customer satisfaction issues.
  • Strong communications skills and the ability to network and develop relationships across the organization.
  • Legal authorization to work in the United States without sponsorship now or in the future.
Preferred Qualifications:
  • Quality Assurance certification, such as Six Sigma, ASQ Quality Management, or ISO Auditor Certification.
  • Experience with process control systems (DCS, PLC, SCADA) as applied in process or utility industries.
  • Experience with leading and/or participating in internal and customer audits.
  • Experience in hardware or software development and testing, project execution or manufacturing.
  • Experience in Automation Technology and familiarity with Process Automation Industry.
What We Offer:
  • Flexible Work Schedule - Remote Work Option.
  • Competitive benefits plans to meet your physical, mental, financial, and social needs.
  • Flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
  • Opportunities for professional development and growth.