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Shift Lead

1 month ago

Irondale, Missouri, United States Capriotti's Sandwich Shop Full time
Job Summary

As a Shift Lead at Capriotti's Sandwich Shop, you will be the face of our company, providing uncompromising standards of quality and service to our guests. You will ensure that hot food is always served hot, cold food cold, and all food is fresh, in a clean environment, in full uniform with a smile.

Responsibilities
  • Delegate duties and fairly assign specific tasks to ensure Team Members are prepared for our guests.
  • Contribute to a team environment by recognizing and reinforcing individual and team accomplishments.
  • Follow inventory control procedures and guidelines.
  • Follow all Capriotti's procedures and operational policies, cash handling, sanitation, and safety/security, to ensure the safety of all Team Members and guests during each shift.
  • Assist with labor management costs.
  • Act with integrity, honesty, and knowledge to promote Capriotti's values and culture.
  • Maintain cleanliness and organization throughout the shop and ensure proper setup and breakdown of all areas, including the dining room, restrooms, cold stations, grill, and prep areas.
  • Work as a team to prepare for each shift.
  • Ability to manage time effectively while meeting all job responsibilities.
  • Maintain a positive work environment for Team Members and guests during each shift.
Requirements
  • Excellent guest service skills are required.
  • Must be able to take direction and delegate responsibilities.
  • Ability to work in a fast-paced environment.
  • Team-oriented, adaptable, dependable, and strong work ethic.
  • Ability to communicate effectively to help keep all Team Members informed.
  • Flexible schedule; could include nights and weekends.
  • At least 18 years of age.
Compensation

$17.00 per hour

About Capriotti's Sandwich Shop

Founded in 1976 in Wilmington, Delaware by siblings Lois and Alan Margolet, Capriotti's was born from a desire to create something unique while honoring family heritage. To this day, the whole roast turkeys, quality meats & cheeses, and fresh rolls and produce continue to impress our patrons and earn awards across the country.