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Customer Service Representative

2 months ago

Owensboro, Kentucky, United States Bell Bank Full time

Job Summary

Bell Bank is seeking a highly skilled and customer-focused Customer Service Specialist to join our team. As a key member of our Customer Service Center, you will be responsible for providing exceptional service to our customers through voice interactions, ensuring accuracy and efficiency in all interactions.

Key Responsibilities:

  • Provide personalized service to customers, addressing their inquiries and concerns in a timely and professional manner.
  • Utilize on-the-job training and established policies to resolve customer issues and provide solutions.
  • Collaborate with internal teams to ensure seamless customer experiences.
  • Stay up-to-date on product knowledge and services to effectively communicate with customers.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving skills and attention to detail.
  • High school diploma or equivalent required.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation and benefits package.