Customer Service Representative

5 days ago


Owensboro, Kentucky, United States Planet Fitness Full time
Job Summary

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Key Responsibilities:
  • Greet and Assist Members: Greet members, prospective members and guests, providing exceptional customer service.
  • Front Desk Operations: Handle all front desk related activities including:
    • Phone and In-Person Support: Answer phones in a friendly manner and assist callers with a variety of questions.
    • Member Check-In: Check members into the system.
    • New Member Sign-Up: New member sign-up.
    • Tours and Orientations: Take prospective members on tours.
  • Account Management: Facilitate needed updates to member's accounts.
  • Member Support: Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Club Maintenance: Assist in maintaining the neatness and cleanliness of the club.
Qualifications and Requirements:
  • Customer Service Background: Customer service background preferred.
  • Basic Computer Skills: Basic computer proficiency.
  • Passion for Fitness: A passion for fitness and health.
  • Positive Attitude: Upbeat and positive attitude.
  • Punctuality and Reliability: Punctuality and reliability is a must.
  • Exceptional Customer Service Skills: Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong Listening and Problem-Solving Skills: Strong listener with the ability to empathize and problem solve.
  • Diplomacy and Communication: Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • Education and Age Requirements: High School diploma/GED equivalent required. Must be 16 years of age or older.
Physical Demands:
  • Standing and Walking: Continual standing and walking during shift.
  • Talking and Communication: Continual talking in person or on the phone during shift.
  • Lifting and Mobility: Must be able to occasionally lift up to 50 lbs.
  • Chemical Exposure: Will occasionally encounter toxic chemicals during shift.


  • Owensboro, Kentucky, United States UniFirst Full time

    Customer Service RepresentativeJob Summary:We are seeking a highly motivated and organized Customer Service Representative to join our team at UniFirst Corporation. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, processing customer-driven returns and exchanges, and managing multiple...


  • Owensboro, Kentucky, United States UniFirst Full time

    {"Job Title": "Customer Service Representative", "Job Description": "Job SummaryUniFirst is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service through various communication channels, including phone, email, and in-person...


  • Owensboro, Kentucky, United States UniFirst Full time

    **Job Summary**UniFirst is seeking a highly motivated and organized Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.**Key...


  • Owensboro, Kentucky, United States UniFirst Full time

    Customer Service RepresentativeUniFirst is seeking a highly skilled and customer-focused Customer Service Representative to join our team in Owensboro, Kentucky. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through phone, email, and other communication channels.Key...


  • Owensboro, Kentucky, United States UniFirst Corporation Full time

    {"title": "Customer Service Representative", "description": "At UniFirst Corporation, we are seeking a dedicated Customer Service Representative to deliver exceptional customer service as a liaison between customers and the company.Key Responsibilities:Assist customers by answering questions related to accounts, procedures, and services.Provide excellent...


  • Owensboro, Kentucky, United States Owensboro Health Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Owensboro Health. As a key member of our Call Center, you will be responsible for providing exceptional customer service and support to our patients and clients.Key ResponsibilitiesPrioritize and manage incoming calls to the Call Center, providing timely and...


  • Owensboro, Kentucky, United States UniFirst Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at UniFirst. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through phone and email interactions.Key ResponsibilitiesHandle customer inquiries and resolve issues in a timely...


  • Owensboro, Kentucky, United States UniFirst Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at UniFirst. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through phone and email interactions.Key ResponsibilitiesHandle customer inquiries and resolve issues in a timely...


  • Owensboro, Kentucky, United States Valor Full time

    {"title": "Customer Service Representative", "description": "Job SummaryAt Valor, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and supporting our store operational, sales, and profitability...


  • Owensboro, Kentucky, United States UniFirst Full time

    Job SummaryUniFirst is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and ensuring customer satisfaction.Key ResponsibilitiesCustomer...


  • Owensboro, Kentucky, United States Valor Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Valor. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service, supporting store operations, and contributing to the overall success of our store.Key ResponsibilitiesCustomer...


  • Owensboro, Kentucky, United States Branden Haines - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our agency, you will play a vital role in delivering exceptional client experiences that drive business growth and success.Key ResponsibilitiesEstablish and Maintain Customer Relationships: Build and...


  • Owensboro, Kentucky, United States U-Haul Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Assist customers with U-Haul...


  • Owensboro, Kentucky, United States UniFirst Full time

    Customer Service Representative at UniFirstAs a Customer Service Representative at UniFirst, you will be responsible for handling customer inquiries and taking orders over the phone. Your duties will also include performing data entry, providing inside support to sales representatives, and helping to resolve any customer issues related to their account.Key...


  • Owensboro, Kentucky, United States Bell Bank Full time

    Customer Service Center OverviewThe Customer Service Center at Bell Bank provides exceptional personal service to customers, adhering to established policies and procedures. Our team delivers accurate and efficient voice interactions, ensuring a high level of customer satisfaction.Key ResponsibilitiesProvide personalized service to customers via phone...


  • Owensboro, Kentucky, United States Bell Bank Full time

    Customer Service Center OverviewThe Customer Service Center at Bell Bank provides exceptional personal service to customers, adhering to established policies and procedures. Our team delivers accurate and efficient voice interactions, ensuring a positive experience for our clients.Key ResponsibilitiesProvide personalized service to customers via phone...


  • Owensboro, Kentucky, United States Sudden Service, Inc. Full time

    Job Summary: As a Parts and Service Sales Representative at Sudden Service, Inc., you will be responsible for generating sales to customers for parts, assemblies, truck rebuilds, used parts, and vision plus. You will act as a liaison between Taylor Machine Works and the customer, helping to resolve any problems they may have with receiving parts, quality of...


  • Owensboro, Kentucky, United States FiveStar Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at FiveStar. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key...


  • Owensboro, Kentucky, United States Owensboro Health Full time

    Job Summary:Owensboro Health is seeking a skilled Customer Service Representative to join our team in the Call Center. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and customers.Key Responsibilities:Answering Inbound Calls: Respond to incoming calls in a timely and professional...

  • Sales Representative

    2 weeks ago


    Owensboro, Kentucky, United States WHITTINGHAM Full time

    About Whittingham:Whittingham is a leading provider of supplemental benefits solutions, with over 65 years of experience serving clients across North America. We are committed to delivering exceptional customer service and building strong relationships with our clients.Job Summary:We are seeking a highly motivated and results-driven Sales Representative to...